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How can I cancel a transactions we no longer want/need?

How can I cancel a transactions we no longer want/need?

There are two ways to cancel transactions and these depend on your configuration, the two methods are below.
If you have Suspend Transactions enabled:
  • Find the record you wish to cancel under pending transactions.
  • Tick the suspend box and apply the selection.
  • Find the record again from the suspended transaction section.
  • Tick the cancel box and apply the selection.
If you do not have Suspend Transaction Enabled:
  • Find the record you wish to cancel under pending transactions.
  • Tick the cancel box and apply the selection.
If you wish to bring back a transaction that has been cancelled see “How can I bring back a cancelled transaction?
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