One of the biggest identity management issues for NHS IT teams is the management of joiners, movers and leavers within Active Directory and email messaging platforms.
Directory Manager provides direct integration with Electronic Staff Record (ESR) and the Directory Manager web portal to capture identity information that is used to automate handling of joiners, movers and leavers. Through the configuration of business rules, the software makes Active Directory and email account creation, update and expiration as simple as pushing a button.
Directory Manager’s ‘Core Service’ includes:
• ESR integration and web portal account request management
• Active Directory starter, changes and leaver management
• Group membership management
• User home and profile folder management
• Mailbox management for Exchange or NHSmail
Introducing Directory Manager
Delivering effective identity management
In addition, Directory Manager provides extensibility options to permit management of any system that offers a suitable provisioning interface and offers powerful self-service facilities like delegated password reset and access and directory update requests. This provides NHS organisations with the framework to establish a comprehensive identity management platform, all supported by BDS Solutions – the NHS Infrastructure specialists.

Directory Manager Core Services enables NHS organisations to:
- Integrate directly with ESR to obtain latest starter and change details every day
- Create, update and expire Active Directory and Email accounts with a single-click
- Automatically update ESR with validated staff email addresses
- Manage Active Directory security and distribution group membership automatically
- Provide a web portal for account requests and updates
- Provide email notifications to users and managers of important events
- Integrate additional inputs such as Deanery and Bank Staff
- Manage additional systems through extensibility interfaces
Directory Manager Extended Feature Set
To meet the evolving needs of NHS digital identity management, Directory Manager supports a range of extended functions to better serve the needs of IT, HR and Information Governance, including:
Digital Directory
Automated Matching
For further information about Directory Manager’s new features take a look at our flyer.