What Are the Different Types of System Matches in Directory Manager?

What Are the Different Types of System Matches in Directory Manager?

Directory Manager utilises several types of system matches to ensure accurate data management:

Partial Matches:

• Arise when a record exceeds the basic threshold, indicating it’s a potential match but doesn’t meet the linking threshold.
• Requires manual review before being applied or rejected.

Conflict Matches:

• Arise when a record meets the linking threshold but differs in one of the major identifiers, suggesting they might not be the same.
• Major Identifiers include NI Number, Date of Birth, NHSUniqueID, Smartcard Number (UUID), and Email Address.

Multiple Matches:

• Happen when a single record aligns with more than one potential match exceeding the linking threshold.

Change Matches:

• Differ from other match types.
• Occur when there’s a difference in the GivenName or Surname between ESR (Electronic Staff Record) and the Digital Directory record.
• Applying these matches updates the relevant name in the directory to align with ESR data.

Each match type has its unique criteria and implications, requiring specific actions to maintain data accuracy and integrity within the system.

For more detailed explanations or guidance on handling these matches, please refer to the Directory Manager documentation or contact our support team.