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How do I manage pending transactions in the Directory Manager Web Portal?

How do I manage pending transactions in the Directory Manager Web Portal?

To manage pending transactions, in the left menu click ‘Pending Transactions’. You can either approve or suspend a transaction,

Approving a transaction will apply all updates to the associated AD account.

Suspending a transaction will place a holding area which you can access by clicking ‘Suspended Transactions’ in the left menu.

Select the transaction type (New, Change, Rename, or Expiry) to view and process them. Follow the prompts to approve, apply, suspend or cancel selections as needed (you can only cancel a transaction once it has been suspended).

When you click into ‘Pending Transactions’, you can find transactions by either;

  1. Selecting the transaction type (New, Change, Rename or Expiry) at the top of the table to see all transactions for that type
  2. Select the department to see all transactions for that department
  3. Click the number in the table the corresponds to the transaction type AND department to see those transactions only

Finally, select the record(s) you wish to approve / suspend / cancel and click ‘Apply Selection’.

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