Directory Manager is used by many NHS organisations across the country to automate user and mailbox management, using data provided from the Electronic Staff Records system (ESR). The organisation decides what account creation and management actions to undertake in Active Directory, Exchange, Office 365, and NHSmail in relation to starter, change and leaver information from ESR.
Business rules are configured in Directory Manager to represent these actions, with ESR data being assessed by the software daily to prepare them ready for processing. Pending actions can then be approved individually, or collectively, for the software to then create or update user accounts as defined in the rules. The results from these account management operations, along with user and licence information, is stored in the Directory Manager database making reporting and auditing simple.
This short video shows how account management issues are resolved using Directory Manager in NHS organisations:
If you would like to talk to a member of the team, see Directory Manager in action or speak to one of your NHS colleagues already using Directory Manager please contact BDS Solutions at: firstname.lastname@example.org