How can I tell if the services are running?
If you believe the services or your transactions have stalled, log in to the Directory Manager Web Portal and navigate to the ‘About Directory Manager’ page. You will see the ‘Heartbeat’ of each Directory Manager Service, these should be ‘heart beating’ at regular intervals (30 seconds by default) and recent operations.
If one of your services is not running properly, there is a chance that it has stopped, in order to review this if you log on to the Directory Manager server and load the Services management console and check all BDS services are running.
If the heart beats are updating regularly and you still believe the services or transactions to be stuck if you look at the tables on the about section of the portal anything that is highlighted in red is the current stage of the service, if any of these have lasted longer than an hour they may need manual intervention, if you contact the BDS Service desk we will take a look at why they are stuck and restart them safely.