Category - New

How can I create a new user account using the Directory Manager Web Portal?

Date: 3rd November 2023
By: Kieran Jarvis
Categories: New

How can I see what rule a Transaction met?

Date: 3rd November 2023
By: Kieran Jarvis
Categories: Business Rules, Change, Expiration, New, Rename

How do I reconcile records with a different EmployeeID in Directory Manager?

Date: 3rd November 2023
By: Kieran Jarvis
Categories: New

What is the process for a user who Retires and Returns?

Date: 3rd November 2023
By: Kieran Jarvis
Categories: Expiration, New

What should I do if a user has come through with a different EmployeeID?

Date: 3rd November 2023
By: Kieran Jarvis
Categories: New

What should I do if an AD Account already exists for a pending new transaction?

Date: 3rd November 2023
By: Kieran Jarvis
Categories: New

What should I do if an AD Account Created but has not been given an NHSMail Account?

Date: 3rd November 2023
By: Kieran Jarvis
Categories: New

What should I do if I am unable to find a record in the portal?

Date: 3rd November 2023
By: Kieran Jarvis
Categories: Change, Expiration, New, Rename

What should I do if I have approved a Transaction and my record has not been created/updated?

Date: 3rd November 2023
By: Kieran Jarvis
Categories: Change, Expiration, New, Rename

What should I do if the Record I Want To Link Is Not In The Linking Drop-Down?

Date: 3rd November 2023
By: Kieran Jarvis
Categories: New