What should I do if I have approved a Transaction and my record has not been created/updated? Date: 3rd November 2023 By: Kieran Jarvis Categories: Change, Expiration, New, Rename Read More
What should I do if I have opened a match but all the fields for the incoming record are Blank? Date: 11th December 2023 By: Kieran Jarvis Categories: System Matching Read More
What should I do if I have opened a match but it does not have any records I can link to? Date: 11th December 2023 By: Kieran Jarvis Categories: System Matching Read More
What should I do if I have unlinked a record from a Digital Directory Profile but it has disappeared? Date: 11th December 2023 By: Kieran Jarvis Categories: System Matching Read More
What should I do if the Record I Want To Link Is Not In The Linking Drop-Down? Date: 3rd November 2023 By: Kieran Jarvis Categories: New Read More
What’s the process for making changes to a user’s data in the Digital Directory? Date: 3rd November 2023 By: Kieran Jarvis Categories: Digital Directory Read More
When a new user is added through ESR, what status is required before DM will pull down the data and how long does it take? Date: 3rd November 2023 By: Kieran Jarvis Categories: New Read More
Why has a new PDI automatically been created? Date: 11th December 2023 By: Kieran Jarvis Categories: System Matching Read More
Why Has My Record Not Auto-Linked in Directory Manager? Date: 11th December 2023 By: Kieran Jarvis Categories: System Matching Read More
Why have transactions failed? Date: 3rd November 2023 By: Kieran Jarvis Categories: Change, Expiration, New, Rename Read More
