How do I Suspend a record?
In order to Suspend a record(s), you will need to be part of the Directory Manager Control Group or another group that has been given the required permissions in order to Suspend pending transactions. Once you are part of one of these groups log in to the Directory Manager portal and navigate to pending transactions, once in this section you will see transactions split up into the following categories; New, Change, Rename and Expiry, these can then be split up further into departments. After you have located the pending transaction(s) tick the checkbox under the Suspend column for the Record(s) you would like to Suspend and then click the apply selection button located beneath the table at the bottom of the page.
Alternatively, if you are unable to locate your record via the pending transactions option you could utilise the pending search feature where you can search for the record(s) by the name(s) of the user(s) that you would like to find.
if the record(s) cannot be found via either of the two above methods please see the section regarding being unable to find a record.