Using the History

Enquiry Agent keeps a list of all the people you have emailed. This history can then be used to quickly find a person who you have mailed recently.

To open the History, click on the "History" button:

The History is divided into sections - "Today", "This Week", "This Month" and "This Quarter".

• On day one, as you email people they will be added to the History and will be found under each date section.

• At the start of the next day, the "Today" section will be emptied. Contacts you email on that day will again be added to each section. Under "This Week", "This Month" and "This Quarter" you will still find listed the contacts you emailed yesterday.

• This same emptying of a section will occur at the start of every week, month and quarter.

• The History therefore gives you quick access to the contacts you email the most. It can be thought of as a storage area for your most popular contacts. Using the History in this way can save time and effort searching for people.

• To email a contact located in your History, just click on the "To", "CC" or "BCC" buttons as before.