Overview
System Requirements
Installing
Upgrading
Getting Support
The User Interface
The Toolbar
Configuration
Extract File Management
Receipt Settings
Process Settings
Server administration
Input File Viewer
File Storage
File Storage Management
Previews
The Rules Engine
Rules Interface
Creating Rules
Removing Rules
Using Templates
Purging
How to set up Purging
Manual Purging
Reporting
The Statistics Report
The Preview Report
Summary File
Action Logs
Changes Logs
User Creation Settings
1. General Options
2. Account Options
3. Path Options
4. WTS Options
5. Advanced Options
Using Placeholders
Setting Security Groups
Folder Access Rights
Email Alerts
Further Information
Domain Administration         Overview
Match Freezing
Glossary
 

Getting Support

If you have an issue with Directory Manager that cannot be resolved through these help pages then call the BDS Solutions Service Desk on 01884 33221 or email them on servicedesk@bds-solutions.co.uk.

DirectSMTP Troubleshooting

If you are having trouble with DirectSMTP emailing, please review the DirectSMTP troubleshooting page.