Overview
System Requirements
Installing
Upgrading
Getting Support
Configuration
Data Source Management
Add & Edit Data Sources
Organisations
Add & Edit Organisation
Export Settings
Database Settings
Alert Addresses
Record Creation
Further Settings
Configuration Files
The User Interface
Directory Browser Panel
Objects Panel
Details Panel
Attributes Panel
The Toolbar
Menu Options
Using Directory Integrator
Searching
Submitting via Export Files
Submitting via SQL
Automatically Manage Data
Creating RA Forms
Using Secondary Sources
Templates
Translations
The National Directory
Validation
Pull Connectors
Push Connectors
Reporting
Further Information
Validation
Data Sources
Using Custom Values
Object Attributes
Splitting Database Content
Glossary
 

Getting Support

If you have an issue with Directory Integrator that cannot be resolved through these help files, then call the BDS Solutions Service Desk on 01884 33221 or email them on servicedesk@bds-solutions.co.uk.

A call will be raised and will be passed on to the Product Services Division. They will then follow up the issue.

Alternatively, review the Directory Integrator FAQ web page.

If you would like to contact the Product Support Division directly, email psd@bds-solutions.co.uk.