Overview
System Requirements
Installing
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The User Interface
The Toolbar
Configuration
Address Book Management
Receipt Settings
Process Settings
Server administration
File Storage
File Storage Management
The Rules Engine
Rules Interface
Creating Rules
Removing Rules
Mail Types
Using Templates
Object Naming
Exporting & Importing Rules
Purging
Soft Purging
How to set up Purging
Manual Purging
Reporting
The Statistics Report
Summary File
Action Logs
Further Information
File Types
Automating Contact Manager
How Matching works
Automating Address Book         Management
Glossary
 

Soft Purging

By default, when a contact is purged, it is removed from the directory. Soft purging allows these contacts to be moved to an OU (called a holding container) rather than be removed. This allows a manual review to take place before the contacts are finally removed.

NOTE: Soft Purging is not available on Exchange 5.5 directories.

To apply soft purging, go to the Servers tab and select a server. Tick the Place purged entries in this Holding Container option. Next select an OU on the directory by clicking the ellipsis (...) button. All purged contacts will now be moved to this OU.

Having old contacts in the holding container can potentially cause problems or confusion when running imports. When Contact Manager runs a process either started manually or when manual purging is started, a confirmation box will be shown asking whether to remove all contacts from the holding container.

  • Yes – all contacts will be removed from the holding container before processing / purging starts
  • No – contacts will be left in the holding container and processing / purging started
  • Cancel – All processes stopped

If using soft purging, it is good practice to review holding containers frequently.