Overview
System Requirements
Installing
Upgrading
Getting Support
The User Interface
The Toolbar
Configuration
Address Book Management
Receipt Settings
Process Settings
Server administration
File Storage
File Storage Management
The Rules Engine
Rules Interface
Creating Rules
Removing Rules
Mail Types
Using Templates
Object Naming
Exporting & Importing Rules
Purging
Soft Purging
How to set up Purging
Manual Purging
Reporting
The Statistics Report
Summary File
Action Logs
Further Information
File Types
Automating Contact Manager
How Matching works
Automating Address Book         Management
Glossary
 

Getting Support

If you have an issue with Contact Manager that cannot be resolved through these help files, then call the BDS Solutions Service Desk on 01884 33221 or email them on servicedesk@bds-solutions.co.uk.

A call will be raised and will be passed on to the Product Services Division. They will then follow up the issue.

If you would like to contact the Product Support Division directly, email psd@bds-solutions.co.uk.